Frequently asked questions
Do I need to choose a time to visit Burg Hohenzollern?
Yes. An online ticket is for one specific day and one specific one-hour admission slot. The slot is only the window in which your ticket is scanned at admission control. Once you are through, you can stay as long as you like during opening hours.
Is the castle self-guided or do I have to join a tour?
Self-guided. You walk the castle complex and the museum rooms at your own pace, so the visit does not depend on which language you speak.
Is parking included in the ticket?
Yes. The castle's ticket price already covers the car park and the shuttle bus up to the gate, so there is nothing further to pay on arrival for either.
What happens if I arrive late for my slot?
The castle asks that you call its visitor information desk if traffic delays you, and they will sort the admission out rather than turn you away.
When is Burg Hohenzollern open?
There are two seasons. The summer season runs from 28 March to 1 November, and the winter season, called Royal Winter Magic, opens on 20 November. Between those dates the museum rooms are closed and the castle sells a grounds-only ticket, which we do not offer.
What is actually inside the castle?
The museum rooms hold the crown of Wilhelm II and personal effects of Frederick the Great. The Count's Hall has red marble columns, and there are two chapels, one Protestant and one Catholic.
How high is the castle?
Mount Hohenzollern reaches 855 metres above sea level, roughly 234 metres above the town of Hechingen below it.
Is there a reduced ticket?
The castle sells one reduced ticket covering pupils aged 12 and over, students, and visitors with a disability. Bring photo ID or the document the concession is based on.
Do small children need a ticket?
Children aged 4 to 11 have their own ticket. Under-4s are admitted for a nominal fee paid at the castle, so we do not sell them here.
How do I get to Burg Hohenzollern?
The castle sits on its own hill between Hechingen and Bisingen in Baden-Württemberg. Drive to the car park at the foot of the hill, and the shuttle bus included in your ticket takes you up to the gate.
Can I change the date after booking?
No. The castle does not allow tickets to be cancelled or rebooked once they are issued, so please check the day and the admission hour before you pay.
Are you the castle?
No. We are an independent booking service. We buy the official ticket on your behalf and send it to you. We are not affiliated with the operator of Burg Hohenzollern.